3LB Consultancy Privacy Policy

Last Updated: 2 July 2026

Who We Are

3LB Consultancy ("we", "our", "us") provides consultancy, coaching, mentoring, learning design, creative services and community initiatives, including The Third Conversation podcast and newsletter.

Our website address is:

https://3lbconsultancy.com

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email: fern@3lbconsultancy.com

What Information We Collect

Depending on how you interact with us, we may collect:

  • Name

  • Email address

  • Telephone number

  • Organisation name

  • Information submitted through contact forms

  • Newsletter preferences

  • Information you choose to share when enquiring about our services

  • Website usage information through cookies and analytics

We only collect information that is necessary to provide our services or communicate with you.

How We Use Your Information

We may use your information to:

  • Respond to enquiries

  • Deliver consultancy and coaching services

  • Manage bookings

  • Send newsletters (only where you have opted in)

  • Share podcast updates

  • Improve our website and services

  • Meet legal obligations

We will never sell your personal information.

Email Communications

If you choose to join Around the Table or subscribe to The Conversation Starter, we will occasionally send:

  • Podcast updates

  • Thoughtful reflections

  • Book recommendations

  • Resources

  • Event invitations

  • Consultancy updates

You can unsubscribe at any time using the link included in every email.

Legal Basis for Processing

Under UK GDPR we process your information because:

  • You have given consent.

  • We need to fulfil a contract with you.

  • We have a legitimate business interest in responding to enquiries and improving our services.

  • We are required to comply with legal obligations.

Cookies

Our website may use cookies to:

  • Improve user experience

  • Understand website traffic

  • Remember preferences

You can manage cookies through your browser settings.

Third-Party Services

We may use trusted third-party services including:

  • Squarespace

  • Kit (email marketing)

  • Calendly

  • Google Analytics

  • Google Workspace

  • Canva

  • Buzzsprout

  • Spotify

  • Apple Podcasts

These providers process information in accordance with their own privacy policies.

How Long We Keep Information

We only keep personal information for as long as necessary to provide our services, meet legal requirements or fulfil the purpose for which it was collected.

Your Rights

You have the right to:

  • Access your information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent

  • Object to processing

  • Request data portability where applicable

To exercise any of these rights, please contact us.

Security

We take reasonable steps to keep your personal information secure and only work with trusted platforms that provide appropriate security measures.

Changes to this Policy

This Privacy Policy may be updated occasionally. Any changes will be published on this page.